Below is the PANDOC/URIDOC’s Warranty and Terms of service.

If you have any questions please do not hesitate to contact us!

One year limited warranty:
Manufacturer warrants the URIDOC™ – (the “product”) against defects in materials and workmanship under normal use for a period on ONE (1) year from the date of purchase by the original purchaser & display of purchase receipt (“warranty period”). Under this limited warranty, if a defect arises and a valid claim is received by Manufacturer within the warranty period, at its option and to the extent permitted by law, Manufacturer Will either (1) repair the product at no charge, or (2) exchange the product for a new or refurbished product. In the event of a defect, to the extent of the permitted law, these are your sole and exclusive remedies. A replacement product or part assumes the remaining warranty of the original product or ninety (90) days from the date of replacement or repair. Any replacement after thirty (30) days from the date of purchase will be charged 14 (fourteen) US$ handling charges and shipment cost.

When a Product or part of the Product is exchanged as part of warranty service, any replacement item becomes customer property and replaced item becomes Manufacturer’s property. Parts provided by Manufacturer must be used in Products for which warranty service is claimed. When a Product receives warranty service, Manufacturer at its option to repairing or replacing the defect. Manufacturer reserves the right to subcontract the product warranty services to be provided hereunder to qualified third parties.

Obtaining Warranty Service:
Please contact Customer Support at www.URIDOC.info for specific instructions about how to obtain warranty service for your device. In general, you will need to deliver your Product, including all components, postage and handling charges paid, in either its original packaging or in equally protective packaging to the address specified by Customer Service. Please note international shipping maybe needed to our labs location. Before you deliver the Product for warranty service, it is buyer’s responsibility to verify with Kencap Ltd. and receive a written approval number, and confirmation of the need for shipping and servicing.

Limitations:

This Limited Warranty applies to the product only. This Limited Warranty does not apply to a Product or part of the Product that are broken, not used according to instructions and/or has been altered or modified by anyone who is not a representative of Manufacturer. In addition, this Limited Warranty does not apply to damage caused by:
(a) use with non- original products;
(b) direct or indirect damage including third party (c) operating the Product outside the permitted or intended uses described by manufacturer, (d) improper voltage or power supply; or
(e) service (including upgrades and expansions) performed by anyone who is not a representative of the manufacturer. This Limited Warranty is not transferable.

TO THE EXTENT PERMITTED BY LAW, THE WARRANTY AND REMEDIES SET FORTH ABOVE ARE EXCLUSIVE AND IN LIEU OF ALL OTHER WARRANTIES AND REMEDIES, ORAL OR WRITTEN, EXPRESS, IMPLIED OR STATUTORY. MANUFACTURER MAKES NO OTHER REPRESENTATIONS OR WARRANTIES, INCLUDING, BUT NOT LIMITED TO, WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE AND WARRANTIES AGAINST HIDDEN OR LATENT DEFECTS. IF WE CANNOT LAWFULLY DISCLAIM STATUTORY OR IMPLIED WARRANTIES, THEN TO THE EXTENT PERMITTED BY LAW, ALL SUCH WARRANTIES SHALL BE LIMITED IN DURATION TO THE DURATION OF THIS EXPRESS LIMITED WARRANTY AND TO REPAIR OR REPLACEMENT SERVICE AS DETERMINED BY US IN OUR SOLE DISCRETION. SOME STATES DO NOT ALLOW LIMITATIONS ON HOW LONG AN IMPLIED WARRANTY LASTS, SO THE ABOVE LIMITATION MAY NOT APPLY TO YOU. WE ARE NOT RESPONSIBLE FOR DIRECT, SPECIAL, INCIDENTAL OR CONSEQUENTIAL DAMAGES RESULTING FROM ANY BREACH OF WARRANTY OR UNDER ANY OTHER LEGAL THEORY. SOME STATES DO NOT ALLOW THE EXCLUSION OR LIMITATION OF INCIDENTAL OR CONSEQUENTIAL DAMAGES, SO THE ABOVE EXCLUSION OR LIMITATION MAY NOT APPLY TO YOU.
This limited warranty gives you specific legal rights, and you may have other rights which vary from state (country) to state.
For Service inquiries, please contact Customer Support.
This product is patented in several countries and Copyrighted. All Rights Reserved. DOC, Kencap, URIDOC, URIDOC.info, Uriduc, and the URIDOC logo, are trademarks and belongs to the inventor and/or to Kencap Ltd.

EC, USA and other patents apply